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| washingtonpost.com - Help File -- The Washington Post's Rob Pegoraro Answers ...
Washington Post personal technology columnist Rob Pegoraro answers reader questions about personal computing.
Q My digital TV can get four WETA channels but not the one with the schedule I'm used to seeing on Channel 26. Where did that go?
Q For months now, someone in the 202 area code has been trying to send my BlackBerry a fax. I've tried calling and faxing the mystery faxer, without effect. Can I get my wireless carrier to block the call?
Q How do I change the letter assigned to a drive in Windows?
Q I would like to know if and when I should upgrade my browser? I think I have Internet Explorer 6.
Q When I shut down my computer, I get a notice that "ccSvcHst.exe" is not responding. What does this mean, and how do I correct it?
Q We bought an iPod nano and discovered it needs Mac OS X 10.4.8, and we only have 10.3.9. Now we're looking at upgrading OS X ($129), which itself will require more memory -- so this $149 iPod will cost $200 more.
Q I've got an old mix CD, and I don't know the names of all the songs on it. Is there any way to look them up online?
Q Why aren't there any rewriteable double-layer DVDs? I can find dual-layer discs only in write-once formats that I can't reuse.
Q Are there any laptops made for use outdoors? My screen keeps washing out in sunlight.
Q Is there any escape from all the useless prompts (send a numeric page, leave a callback number, blah blah blah) I have to sit through before leaving a voice-mail message on somebody's cellphone?
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